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Spoken English Learn By Online Or Offline

Spoken English Learn By Online Or Offline As You Wish But Right Now Spoken English is The Best Way For Find A Better Jobs For You So Just Learn Properly With Our Best Teachers By Online Or Offline.

You Can also Learn Spoken English By Online.Just Call us at +91-9836614608 From Worldwide.

Spoken English Training Institute was incorporated in the year 2005 with a sole aim of empowering its students with the industry specific competency levels-the knowledge relevant to BPO industry.
Today, Spoken English Training Institute is a time-tested pre-process Institute-a trusted name.
Our Mission is to equip students, professionals and other aspirants with relevant skills to achieve their potential by developing world class programs, delivery mechanisms and consistent focus on processes.
Our Vision is to be the most preferred and sought after provider of training and development services for business, soft skill and placement.

Total Course Fees Only Rs.5000/-. It is Only 6 Months Online/ Offline Course.

MODULE….1
  • Basic English grammar with written test
  • Reading, writing, dictation, understanding
  • Vocabulary
  • Introduction to Group Discusson/JAM  Session/extempore
  • Listening skills
MODULE….2

·        Personality Development

  • Body language/Dress code
  • Resume Writing
  • Advanced Group Discussion/JAM session/extempore
  • Time & Stress Management
  • Mock Interview
MODULE….3
  • Windows
  • MS-Word, Excel, Access
  • Internet & E-mail
  • Typing skill
  • Call Center Software
MODULE….4
  • Introduction to BPO & call center industry
  • Classification, functioning, work environment
  • Customer Relationship Management (CRM)
  • Technology used in eCRM
  • Selling/Delivering customer service over phone
  • Probing (Handling complain & tricky situation)
  • The agent : eligibility, recruitment, training.
  • Voice modulation & accent training.
  • Mouth exercises
  • The vowel sound, the plosive sounds, the TH sound & pronunciation
  • Soft skills
  • Cultural awareness
  • Mock calling
  • Mock interview
MODULE….5
  • Introduction to Computers
  • PC assembling and dis-assembling
  • PC maintenance and troubleshooting
MODULE….6
  • Motherboard Architecture
  • POST process
  • BOOT process
  • Learn and understand about Various Computer Peripherals
MODULE….7
  • Operating System
  • Configuring Windows XP
  • Installing Operating System
  • Troubleshooting Windows
MODULE….8
  • Internet
  • Internet Accessing
  • Downloading & Up-loading
  • Complete Knowledge of Dial up and Broadband Connection
MODULE….9
  • Networking
  • Network Architecture and Protocols
  • Network Typologies
  • Hardware and Software required for Networking
  • Details of IP Addresses
  • Complete knowledge on Networking
Smart English Course………………………………………………..36 hrs
  • Basic English grammar with written test
  • Reading, Writing, Dictation and understanding
  • Vocabulary
  • Developing Pronunciation with Rhythm
  • Self Introduction/ Extempore/ JAM Sessions
  • Group activities
  • Personal Grooming – Dressing, Body Language, Basic etiquettes, Mannerism etc.
  • Listening skills

Advanced English Course…………………………………………72 hrs

MODULE….1
  • Communicative Grammar
  • Reading accuracy with neutral accent
  • Advanced Vocabulary
  • Voice Clarity
  • Advanced Extempore & Impromptu
  • Group discussion skills & practice
  • Debate
  • Role play & Voice Recording
  • Presentation skills
  • Public speaking
MODULE….2
  • Mind power training
  • Developing leadership skills
  • Confidence Building-positive attitude
  • Resume Writing
  • Interview skills
  • Mock interview

Stylish English Course (V&A Training)………………………..36 hrs

MODULE….1
    Induction to B.P.O. & Call Center Industry.
    Customer Service
    Customer Relationship Management (CRM)
    Telephonic Etiquette
    Selling Skills
    Probing (Handing Complaint and tricky Situation)
    Tongue Twisters & Mouth Exercise
    Voice Modulation & Intonation
    Accent Neutralization (The Vowel, Plosive, TH sound)
    Accent Training (UK and US)
    Cultural Awareness
    HR Fundamentals
    Mock Calling, Mock Interview

Spoken English Fresher…………………………………………… 216 hrs

MODULE : 1, 2, 3, & 4 of Spoken English Professional Course
Spoken English Dynamic………………………………………….. 54 hrs
MODULE : 2, 3, & 4 of Dynamic Call Center Professional Course.

Total Course Fees Only Rs.5000/-. It is Only 6 Months Online/ Offline Course.

Come Meet With Us Your Future Is Waiting…….

Please contact by us via Mail: kunal19928@gmail.com or By Phone: +91-9836614608
   
You Can Also Learn By Online Total Computer Diploma Courses like Tally, Basic computer, IT, Etc. With Certificate As Your Choice. You Are Just a Call Away for Your Better Education Online.

Offline User Please Come To Our Institution Directly: 


Owner : KUNAL SAHA
Phone No: +91-9836614608
Email Id: kunal19928@gmail.com
Address: Sahid Binay Sarani, North Durgangar, Rabindranagar, Kolkata - 700065.

For Online User Please Make Payment Directly At The Bank Given Below; By Cheque/Draft/Cash/Online Transfer/Or Any Kind Of Mode.



State Bank Of India
Account No: 32448337018
Account Name: Kunal Saha
IFSC/RTGS/NEFT Code: SBIN0004604
MICR Code: 700002209
SWIFT Code: SBININBB490


Bank Of Baroda
Account No:29670100007915
Account Name: KUNAL SAHA
IFSC/RTGS/NEFT Code: BARB0BIRATI 
MICR Code: 700012064


IDBI Bank
Account No: 184104000060260
Account Name: KUNAL SAHA
IFSC/RTGS/NEFT Code: IBKL0000184
MICR Code: 700259009

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